What makes OttLite Lighting unique?
Not all lighting is created equal.
Some light wavelengths let you see vibrant colors. But, they emit a bright, glaring light. The eye muscles react by squinting.
Other wavelengths let you see with high contrast – the edges of objects are incredibly clear. Ideal for text and fine details. The downside is you lose the color fidelity.
OttLite gives you the best of both worlds with its unique 508 Technology™
– a precise balance of contrast and brightness. Now the eye can see and focus without the harsh glare, distortion and fatigue other light sources cause. Reading is easier, seeing is more comfortable. Plus, colors are vibrant and details are incredibly clear.
This technology is based on 40 years of research by photobiologist and pioneer in light research Dr. John Nash Ott. Dr. Ott discovered the effects specific wavelengths of natural light have on all living things. Known as the father of time-lapse photography, Dr. Ott developed the first OttLite product while filming "The Secrets of Life" Series for the Walt Disney Company and helped Disney animators transform an ordinary pumpkin into Cinderella's magical carriage.
How long do the bulbs and tubes last?
Eco-friendly and energy efficient OttLite bulbs are rated to last up to 10,000 hours -- more than 10x longer than a standard lightbulb that typically lasts 750 hours.
How do I assemble my lamp?
Our lamps come with instructions showing the parts included with your lamp and a detailed explanation of the assembly process. If the instructions were not included with your lamp please contact the customer service department at 866-421-5177 and they will send you this information or explain the assembly of your lamp over the phone.
My lamp is not working correctly, how can I troubleshoot the problem?
Please try the following:
1. Make sure the bulb is inserted into the socket properly. When inserting the bulb you will hear at least 2 clicks.
2. After you hear the second click and the lamp still does not work, please try a different outlet.
3. If the above actions do not fix the problem, please contact customer service at 866-421-5177 or e-mail at
CustomerServices@OttLiteBetterVision.com.
Customer returns: All orders will include a return shipment label with the packing slip should you need to return the item. There will not be a charge
incurred to you for items returned within 30 days of purchase.
Can I use an OttLite Lamp on a dimmer?
OttLite lighting is not dimmable.
How does the light output of an OttLite bulb compare to an incandescent bulb?
A 13 watt OttLite bulb has an approximate light output comparable to a 60 watt incandescent bulb and an 18 watt OttLite bulb has an approximate light output comparable to a 75 watt incandescent bulb.
It is important to note, however that wattage only represents the amount of heat and energy being used, not the quality of the light output. In fact, most incandescent lighting wastes about 98% of the power they consume in heat.
Eco-friendly, energy efficient OttLite lighting is specially formulated to be like natural daylight indoors with three distinct lighting formulas to help you do what you do better.
Does OttLite lighting come with a warranty?
All OttLite products come with a two-year limited warranty on fixtures and a one-year limited warranty on tubes and bulbs. A copy of this warranty is included with each lamp.
You can also register your warranty
here.